Our Store Policies

Things You Need to Know

We founded The Purple Door Mercantile with one goal in mind: giving our customers a fair, rewarding, and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

 All of our items are curios offered solely for entertainment purposes. We cannot guarantee that any of our products will provide a specific result. You add the intent and magick! Remember the universe delivers blessings in mysterious and unrecognized ways.

Nothing sold by The Purple Door Mercantile is meant to diagnose or treat physical or psychological conditions, perform medical treatment, or interfere or substitute for medical or other professionals.

Refund Policy

Thank you for purchasing our products! Due to the nature of our business and the products that we sell, we accept returns of new/unused items from our Purple Door Originals page within 14 days of delivery.

Other collections include items from a recently expanded list of suppliers. They have various return policies, we will follow those policies and act in the best interest of our customers. 

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